---
module: analytics.fleet-health
title: Fleet Health
tab: Customer
order: 10
audience: customer
---

A one-glance summary of how your ATM fleet is doing right now — how many machines are online, what kinds of problems are happening, and which ATMs need the most attention. Check it at the start of the day or whenever you want a quick read on fleet health.

## 🔌 Connectivity
The donut shows your whole fleet at a glance, with the big total in the center.

- **Connected** (green) — ATMs currently checking in.
- **Disconnected** (red) — ATMs that were online but have gone quiet.
- **Never connected** (grey) — ATMs registered but never yet reporting in.

The large percentage is the share of your fleet that's connected right now.

## 📊 Event Breakdown
A ranked bar chart of recent events grouped by category, so you can see where the trouble is coming from — for example **Hardware**, **Network**, **Cash**, **Power**, **Auth**, **System**, or **Operations**. The longest bar is the most common type. If nothing has been reported, it shows "No events recorded."

## 🏧 Top Problematic ATMs
A ranked list of the machines generating the most events, worst first. Each row shows the ATM's ID and its event count, so you know exactly which machines to prioritize for a service visit.

## 🚨 Alerts & Gaps
Two headline numbers to watch:

- **Open Incidents** — issues currently open across the fleet.
- **ATMs with Journal Gaps** — machines with missing stretches in their reporting, which can hint at a connection or logging problem.

> Good to know: This screen reflects your current fleet only, so the numbers update as machines reconnect and issues are resolved. Use the Top Problematic list and Open Incidents together to decide where to send help first.
