---
module: vault.cit-visits
title: CIT Visits
tab: Customer
order: 10
audience: customer
---

A record of every Cash-in-Transit (CIT) service visit to your ATMs — what the CIT company added, removed, and left behind on each call. Use it to review recent visits and confirm the cash counts are correct.

## 🔍 Find the Visits You Need
1. Open the **Filters** panel on the left (click the arrow to expand it).
2. Filter by any of:
   - **ATM ID** — type to find visits for one machine.
   - **Vendor** — type to find visits by a CIT company.
   - **Status** — Pending, Confirmed, or Disputed.
   - **From / To** — narrow to a date range.
3. Active filters show as tags above the table — click the **×** on a tag to remove just that one, or **Clear all** to reset.

> The pill next to the Filters title shows how many visits match.

## 📋 What You're Looking At
Each row is one CIT service visit. The columns show:

- **ATM ID** — the machine that was serviced.
- **Visit Date** — when the CIT company was on site.
- **Vendor** — the CIT company that made the visit.
- **Reference** — the CIT company's own reference number for the visit (if provided).
- **Slots** — how many cassette slots were counted.
- **Cash Added** — total cash loaded into the ATM.
- **Cash Removed** — total cash taken out.
- **Removals** — value of non-cash items removed (such as checks, deposits, or rejected notes).
- **Status** — where the visit stands: **Pending** (awaiting review), **Confirmed** (counts verified), or **Disputed** (a discrepancy was flagged).

## 👀 Open a Visit
Click any row to open the full visit — the per-cassette counts and item removals for that service call.

> **Good to know:** Use the pager at the top of the table to move through pages or change how many visits show at once.
