---
module: profile.notifications
title: Notifications
tab: Customer
order: 10
audience: customer
---

Choose how and when HiveIQ alerts you. Use this screen to pick your alert channels, decide which severity levels are worth a ping, and set quiet hours so you aren't disturbed overnight.

## 📣 Choose Your Channels
1. Turn on **Email notifications** to receive alerts in your inbox.
2. Turn on **Push notifications** to receive alerts on your device.

> You can use either channel, both, or neither.

## ⚠️ Pick Alert Severity
Decide which events are worth notifying you about:
- **Critical alerts** — the most urgent issues.
- **High alerts** — important but less urgent issues.
- **Incident assignments** — get notified when an incident is assigned to you.
- **Status changes** — get notified when an incident's status is updated.

## 🕐 Set Quiet Hours
1. Set a **From** and **To** time to define a do-not-disturb window.
2. During that window, no notifications will be sent.
3. Leave both blank to receive alerts around the clock.

## 💾 Saving Changes
1. When you change anything, an **Unsaved changes** badge appears at the top.
2. Click **Save** to apply your settings.
3. Click **Discard** to undo your changes and go back to your last saved settings.

> Your settings only take effect once you click Save.
